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The Future of Government Services, Part 2

This is part 2 of a 4-part series on government services. With all the benefits of moving to digital experiences, what is standing in the way of broader adoption?

The Future of Government Services, Part 1

Part 1 of a 4-part series on the government experience. We discuss the context, benefits, challenges, and action that can be taken to delivery services that delight and exceed expectations.

GX Talks - The New Age Customer: Redefining Experience Around Lifestyle

Jayash Patel , Head of Liv Digital Bank, Emirates NBD

Launching the GX Case Studies: UAE's Happiness Meter

UAE’s Happiness Meter: Delivering Government Services Innovation Through Data Analytics

Government Experience: A Digital Future For All

Detailed Report on the Government Services Forum roundtable at the World Government Summit 2019, Dubai, UAE

GX Talks - Experience-led Innovation: Creating the new gold standard for 21st Century government services

Ross is currently the Group Chief Digital Officer across GEMS Global Education and Varkey Group.

GX Talks - Experience first: The evolving public-private partnership

MUDASSIR SHEIKHA, The CEO and Co-Founder of Careem, the region’s leading ride-hailing service.

GX Talks -Services and identity in a digital society

Ott Vatter Managing Director, e-Residency Programme, Republic of Estonia


Your contribution can make GX the world’s single greatest idea repository and exchange platform for government services

Who can contribute?
This is an opportunity for anyone and everyone to contribute and share ideas and thoughts that can shape government services in every imaginable way. Contribute and share knowledge with other thought leaders, innovators, futurists, civil servants, policy specialists, academics and decision makers as well as with thinktanks, labs, government organizations, corporations and startups.

What can you contribute?
You can contribute various types of content like: case studies, articles, book reviews, opinions, policy briefs, podcasts and videos among others. But they must be directly or indirectly related to the conversation around the services governments deliver to citizens and businesses.



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Happiness Meter