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Top 7 Tips for Creating a User-Friendly Government Service Website That Satisfies Citizens

Organizing a website by life situation, providing quick links, offering end-to-end services, and providing one secure login ID across all government entities, are some of the features government websites can provide to make the process more user-friendly for customers.

Symbiotic Governments | Decluttering governments through Mission Clusters

The realization of a symbiotic government requires multiple components and a way for translating how missions come together and scale. This article elaborates on how Mission Clusters can be the vehicle for deploying and scaling missions successfully.

A Government Perspective On 9 Key Tech Trends

The world is rapidly changing and accelerating towards technological advancements ready to be harnessed by organizations and governments.

3 Strategies That Make For Seamless Digital Service Delivery

Governments are taking to achieve seamless service delivery with the implementation of three main strategies: committing to fully digital and touchless services, designing proactive services around life events, and building the infrastructure to support the seamless service.

Symbiotic Governments | Conceptualizing missions for a better tomorrow

A symbiotic government has the potential to transform the hierarchical, siloed structure of independent ministries, which will allow us to strategize for the future and drive exponential change and progress.

Top 9 Government Services Trends for 2022

The use of digital assistants, all-in-one platforms, and increased security play a crucial role in repositioning the wealth of opportunities that lie ahead. 

Serco Institute : Research suggests that the UAE is leading the way in measuring user satisfaction for government services

How can we design a user satisfaction metric specifically for government services?


Your contribution can make GX the world’s single greatest idea repository and exchange platform for government services

Who can contribute?
This is an opportunity for anyone and everyone to contribute and share ideas and thoughts that can shape government services in every imaginable way. Contribute and share knowledge with other thought leaders, innovators, futurists, civil servants, policy specialists, academics and decision makers as well as with thinktanks, labs, government organizations, corporations and startups.

What can you contribute?
You can contribute various types of content like: case studies, articles, book reviews, opinions, policy briefs, podcasts and videos among others. But they must be directly or indirectly related to the conversation around the services governments deliver to citizens and businesses.



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