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Before Training Public Servants, You Must Educate Yourself

A well-timed survey may be the difference between failure or success, writes Beth Simone Noveck, Director of the Governance Lab and Jason Williams-Bellamy

4 Ways to Make a City More Walkable

Jeff Speck, a city planner and urban designer, advocates for more walkable cities

Digital Transformation and Why it's Essential for Government Services

How can governments navigate through the disruption of digital technology and leverage technology and data to better serve citizens? Experts share insights at the Government Services Forum roundtable at the World Government Summit 2019 in Dubai

Instead of Fines, Drivers in Estonia are Getting a Time-Out

This is part of a traffic innovation project in Estonia that aims to find new effective ways to improve road safety

How Estonia is transforming e-Governance

Ott Vatter, Managing Director for Estonia’s e-Residency Programme, talks about how the Programme is opening up the digital nation to the world and challenging the traditional system of how states interact

To Improve Government Services, ‘GX Customer Councils’ Meets at the GITEX Technology Week

With a goal of improving the quality of government services through engaging customers, GX Customer Councils focused on key customer service issues and solutions

Is Data Africa’s New Oil?

How can African nations harness the power of big data? Debate from the World Economic Forum in Cape Town, South Africa


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This is an opportunity for anyone and everyone to contribute and share ideas and thoughts that can shape government services in every imaginable way. Contribute and share knowledge with other thought leaders, innovators, futurists, civil servants, policy specialists, academics and decision makers as well as with thinktanks, labs, government organizations, corporations and startups.

What can you contribute?
You can contribute various types of content like: case studies, articles, book reviews, opinions, policy briefs, podcasts and videos among others. But they must be directly or indirectly related to the conversation around the services governments deliver to citizens and businesses.



Dubai, Riyadh among top 20 ‘most dynamic cities’, says JLL
UAE, Polish, Japanese senior officials discuss multilateralism, UN reforms
London Police to Use Facial-Recognition Cameras
E-commerce deliveries will overrun cities in 1 to 3 years
Toward a Vocabulary of Micromobility
Gentrification in Houston Outpaces Other Texas Cities
The Cities Americans Want to Flee, and Where They Want to Go
Will 2020 Be the Year of Data?
Senator Demands Answers on Facial Recognition Tool that Could Pose ‘Chilling’ Privacy Risks


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