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Stories

Government Experience in Action : Azerbaijan's Agile response to COVID-19

In this series I will feature governments that are taking the concept of GX to the next level, in the hope that others will follow their lead and become champions of change as well. My first in-depth look is at the Republic of Azerbaijan, which participated in the inaugural Government Services Forum held at the World Government Summit in Dubai in 2019. This article focuses on some of the strategic and tactical choices Azerbaijan Governments Services delivery unit, ASAN, made when COVID-19 was detected in the country and how leadership, technology and excellence to service delivery led to a successful pandemic control in the country.

GX Conversations on Service Delivery: Expert Takes In The Times Of Crisis - Dan Chenok

How are governments delivering services in these times of crisis and what does the future look like? Listen from service pioneers, policy experts, government leaders, innovators and thinkers from across the globe.

GX Conversations on Service Continuity: Expert Takes In The Times Of Crisis - Panel Discussion

How can governments maintain continuity of services they provide to citizens, residents and businesses in these times of crisis? Listen from service pioneers, policy experts, government leaders, innovators and thinkers from across the globe.

Together We Deliver

The importance of having a strong national delivery and transportation network is higher than ever before. We can collaboratively make it happen while leveraging on the latest technologies and having the right partners and framework in place.

Growth-Mindset is not enough, we need a Growth-System

His Excellency Abdulla Bin Touq argues that growth-mindset is just one piece of a puzzle. What we need is a growth-system - where key components of all organisations, from talent, development, finance, and strategy, are all restructured to enable growth.

GX Conversations on Service Continuity: Expert Takes In The Times Of Crisis - Pete Peterson

How can governments maintain continuity of services they provide to citizens, residents and businesses in these times of crisis? Listen from service pioneers, policy experts, government leaders, innovators and thinkers from across the globe.

GX Conversations on Service Continuity: Expert Takes In The Times Of Crisis - Elizabeth Goodman

How can governments maintain continuity of services they provide to citizens, residents and businesses in these times of crisis? Listen from service pioneers, policy experts, government leaders, innovators and thinkers from across the globe.

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Who can contribute?
This is an opportunity for anyone and everyone to contribute and share ideas and thoughts that can shape government services in every imaginable way. Contribute and share knowledge with other thought leaders, innovators, futurists, civil servants, policy specialists, academics and decision makers as well as with thinktanks, labs, government organizations, corporations and startups.

What can you contribute?
You can contribute various types of content like: case studies, articles, book reviews, opinions, policy briefs, podcasts and videos among others. But they must be directly or indirectly related to the conversation around the services governments deliver to citizens and businesses.

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