The original article was created by Scott Bucholz at Deloitte here.
Technological forces, that surround a forward-thinking organization, have profound implications for business, government, and society in the months and years ahead. Each of the nine technological trends are assigned a value from one (low) and five (high) based on the trend’s relevance and readiness for government adoption.
Relevance: The impact of the trend on governmental tasks
Readiness: Government’s Inclination to adopt the trend
The 9 tech trends of 2021 are:
- Strategy, engineered
With the demand for continuous and dynamic strategies; technology and strategy are becoming more intertwined while offering a wider range of possibilities. Technology’s role is to investigate and monitor the adherence to strategy as well as scan for threats and additional strategic ideas.
- Core revival
The revitalization of core assets is imperative to enable strategic change by embracing new approaches and technological modernization. Legacy modernization can extract more value from core historical assets that can become standard components of every digital transformation.
- Supply unchained
Through the exploration of technologies, it is possible to provide visibility in supply networks to optimize supply chain systems and processes. Virtualized data and physical technologies will enable these systems to be more flexible, durable, and responsive.
- MLOps: Industrialized AI
Machine learning (ML) and AI becoming increasingly key to engineered performance. MLOps (the application of engineering discipline to automate ML model development, maintenance, and delivery) is given a way to shorten development life cycles and industrialize AI. Thus, the augmentation of workforce decisions and productivity can greatly benefit government users.
- The machine data revolution: Feeding the machine
Turning data into a foundation for machines will cause organizations to rethink data management, capture, and organization. The advantage of utilizing the data meshes can not only augment human decision-making but also make real-time complex decisions. The capabilities of AI will enable governments to find new ways of making data accessible and usable.
- Zero trust: Never trust, always verify
Cybersecurity’s implementation of a zero-trust policy contributes to more robust and resilient security that can automate manual processes and improve end-user experience.
- Rebooting the digital workplace
As on-site workspaces and headquarters evolve, organizations can use data to create thriving, productive, and cost-effective offices that are interwoven with the remote experience. The optimization of team and individual productivity is attainable by embracing modern collaboration technology.
- Bespoke for billions: Digital meets physical
As more organizations become digital, the desired balance between virtual and in-person worlds is becoming more apparent. By combining leading practices from both online and offline interactions, the possibilities become numerous.
- DEI tech: Tools for Equity
Diversity, equity, and inclusion (DEI) initiatives are sought after to make decision-making and processes more data-driven. Government efforts and technologies are improving the ability to identify, recruit, and manage a diverse workforce.