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Stories

GOVERNMENT SERVICES FORUM 2022

DIALOGUE ON THE FUTURE OF GOVERNMENT SERVICES, 4TH EDITION MARCH 2022

GXTALKS at World Government Summit 2022

Reimagining the future of Government Service Experience, GXTALKS at World Government Summit 2022

Why Constraints Drive Superior Customer Experience

Why does a remote control have 60 buttons and we consume less than 10, which are too small and hard to find? Ben Boesch holds forth on CX and recounts anecdotes from VFS Global.

GX Talks - Leadership Dialogues with Lauren Aaronson, Santiago Garces, Martha Dorris, Carolyn Staats and Dan Chenok

In collaboration with the IBM Center for the Business of Government, GX Talks recently hosted a special session titled: "Transforming public service experiences through the power of data and new technologies". Watch the session here.

GX Podcast hosts Roberto Croci, Managing Director of Microsoft for Startups in the Middle East & Africa Region

In this episode of the GX Podcast, Ian Khan speaks with Roberto Croci who is leading a trailblazing effort to work with startups in the Middle East.

Digital India: On Delivery of Citizen Services

India is increasingly providing digital government services. Now we need reliable and timely delivery.

GX Talks - Leadership Dialogues with Mohamed Bin Taliah, Shai-Lee Spigelman, Theo Blackwell and Tanya Filer

A special session of GX Talks was recently hosted in collaboration with StateUp, titled: "Regenerating public services for an evolving world". Watch the session here.

Contribute

Your contribution can make GX the world’s single greatest idea repository and exchange platform for government services

Who can contribute?
This is an opportunity for anyone and everyone to contribute and share ideas and thoughts that can shape government services in every imaginable way. Contribute and share knowledge with other thought leaders, innovators, futurists, civil servants, policy specialists, academics and decision makers as well as with thinktanks, labs, government organizations, corporations and startups.

What can you contribute?
You can contribute various types of content like: case studies, articles, book reviews, opinions, policy briefs, podcasts and videos among others. But they must be directly or indirectly related to the conversation around the services governments deliver to citizens and businesses.

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