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Stories

Why Constraints Drive Superior Customer Experience

Why does a remote control have 60 buttons and we consume less than 10, which are too small and hard to find? Ben Boesch holds forth on CX and recounts anecdotes from VFS Global.

GX Talks - Leadership Dialogues with Lauren Aaronson, Santiago Garces, Martha Dorris, Carolyn Staats and Dan Chenok

In collaboration with the IBM Center for the Business of Government, GX Talks recently hosted a special session titled: "Transforming public service experiences through the power of data and new technologies". Watch the session here.

GX Podcast hosts Roberto Croci, Managing Director of Microsoft for Startups in the Middle East & Africa Region

In this episode of the GX Podcast, Ian Khan speaks with Roberto Croci who is leading a trailblazing effort to work with startups in the Middle East.

GX Talks - Leadership Dialogues with Mohamed Bin Taliah, Shai-Lee Spigelman, Theo Blackwell and Tanya Filer

A special session of GX Talks was recently hosted in collaboration with StateUp, titled: "Regenerating public services for an evolving world". Watch the session here.

GX Talks - Leadership Dialogues with Lauren Aaronson, Santiago Garces, Martha Dorris, Carolyn Staats and Dan Chenok

Yet another special edition - Registration Link

GX Talks - Leadership Dialogues with Mohamed Bin Taliah, Shai-Lee Spigelman, Theo Blackwell and Tanya Filer

A special edition of GX Talks - Registration Link

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