Government Experience

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GX Customer Councils: A Special Edition

'Learnings in digital experiences in the new normal: Are governments ready?' - Watch thought leaders and practitioners talk about their experiences in challenging times and their readiness for the new normal.

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GX Podcast: Listen to all episodes here

Service & Experience

GX Podcast is a unique series of dialogue on citizen services. You can listen to all episodes of the GX Podcast here. Some episodes are also available as video podcasts and you can find the links below. More episodes will be added soon.

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GX Podcast: Ryan Androsoff from the Institute on Governance in Canada speaks with host Ian Khan

Service & Experience

Listen to Ryan talk about the origins of Canadian Digital Service (CDS), trust in governments vis-a-vis digital, digital literacy in public servants, governments engaging on social media, paradigm shift to personalized AI assistants helping with government services in the future...and more!

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GX Podcast hosts Jaideep Prabhu, Professor and Author of 'How Should a Government Be?'

Service & Experience

Listen to Jaideep talk about principles of designing public services that can enhance trust, how power can be shifted closer to people, outside in government and much more!

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Should Governments Gamify Service Delivery? - GX Podcast with Lisa Wong and Arad Malhotra

Service & Experience

Join us in this new episode of the GX Podcast. In this episode, host Ian Khan speaks to Lisa Wong, CEO of PopBase & Arad Malhotra, Cofounder of Skyless Game Studios, on Gamification and Government Services.

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GX Podcast - In Conversation with Futurists Deb Westphal and Sohail Inayatullah

Service & Experience

In this episode of the GX Podcast, Ian Khan welcomes two globally renowned futurists Deborah Westphal and Sohail Inayatullah to read the tea leaves on Government Experience and more.