What Governments Can Learn from Hyper-Personalization
In our fast-paced environment, users want to avoid barriers and are turning to predictive services to complete daily tasks. The hyper-personalization of government services is what will gain and retain customer interest in the long term
GX Conversations on Service Continuity: Expert Takes In The Times Of Crisis - Pete Peterson
How can governments maintain continuity of services they provide to citizens, residents and businesses in these times of crisis? Listen from service pioneers, policy experts, government leaders, innovators and thinkers from across the globe.