The fourth edition gathers 11 leaders to talk about government services: Summary, photos, videos and session report from the 4th Government Services Forum held at the World Government Summit 2022 during Expo 2020 Dubai
Why does a remote control have 60 buttons and we consume less than 10, which are too small and hard to find? Ben Boesch holds forth on CX and recounts anecdotes from VFS Global.
