7 Country Teams Are Experimenting New Approaches to Public Service Delivery
How do we make experimentation the norm in our government?
The United Kingdom was the first of 7 countries to set up a Cabinet Office What Works Team in 2013, to test and evaluate new approaches to public service delivery. In 2019, Canada, the US, Finland, Australia, Colombia, and the UAE have adopted the same and leverage these teams to generate and use new evidence in policy decisions.
- Joint trials: For teams, joint trials across departments can overcome barriers preventing more experiments from taking place.
- Pooling expertise: Leveraging expertise, advice, and support from elsewhere can increase quality and confidence.
- Open-by-default approach: To raise the profile of experimentation, demonstrate its value and build understanding, setting up websites, blogs, events, published reports and social media can help showcase activities, enable transparency and encourage learning.
This piece was originally published on the What Works blog and the full article can be found here.
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