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Stories

GX Conversations on Service Continuity: Expert Takes In The Times Of Crisis - Panel Discussion

How can governments maintain continuity of services they provide to citizens, residents and businesses in these times of crisis? Listen from service pioneers, policy experts, government leaders, innovators and thinkers from across the globe.

4 Ways to Make a City More Walkable

Jeff Speck, a city planner and urban designer, advocates for more walkable cities

Digital Transformation and Why it's Essential for Government Services

How can governments navigate through the disruption of digital technology and leverage technology and data to better serve citizens? Experts share insights at the Government Services Forum roundtable at the World Government Summit 2019 in Dubai

To Improve Government Services, ‘GX Customer Councils’ Meets at the GITEX Technology Week

With a goal of improving the quality of government services through engaging customers, GX Customer Councils focused on key customer service issues and solutions

Is Data Africa’s New Oil?

How can African nations harness the power of big data? Debate from the World Economic Forum in Cape Town, South Africa

GX Talks: Hussein Wehbe on UPS and Seamless and Integrated Customer Experience

Hussein Wehbe, the Managing Director for UPS in the Middle East, explains why customer experience must be first and foremost

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