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How Governments Can Remain Effective and Rebuild Public Trust

Spreading and sharing power form the basis of the ‘The Shared Power Principle’ – could it be the new vision for governments to achieve the best results?

Case Study: Toronto's Plan for Diversity, Inclusion and Urban Resilience

With recent waves of migration, Toronto city planners, the public and other community stakeholders are working together to build a city that is inclusive, equitable, meaningful and culturally distinguishable

Crowdsourcing Customer Engagement: A white paper on enhancing the role of customers in the development of government services

This white paper explores the significance of engaging and empowering customers as the UAE government launches a one-of-its kind application

The Ethics of AI Surveillance and Which Countries Are Using It

How can governments approach the delicate issue of AI-enhanced surveillance?

To Become Agile, Government Employees Need New Skills

In today’s era of rapid change, what specific skills are required by public sector employees to contribute to and create an agile government?

The Future of Government Services: Part 1

In the first installment of a four-part series on the government experience, Dr Jonathan Reichental, CEO of Human Future, and Chetan Choudhury, Government Adviser, discuss the benefits, challenges and action to deliver outstanding services

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