Government Experience

4306
0

4306
0

Serco Institute : Research suggests that the UAE is leading the way in measuring user satisfaction for government services

Service & Experience

How can we design a user satisfaction metric specifically for government services?

1189
0

1189
0

Green Energy and Sustainability

Environment & Sustainability

Denmark’s success in converting to a sustainable, green society is widely recognized, and the country ranks at the top of the Energy and Sustainability Rankings. This paper tries to understand what Denmark has done to be a Green Energy Leader.

1418
0

1418
0

The GovTech Index 2020

Data & Technology

Take a look at the first comprehensive measurement of GovTech ecosystems in the world.

1426
0

1426
0

UNDESA Compendium of Digital Government Initiatives

Policy & Planning

Digital response to the COVID-19 Pandemic

1277
0

1277
0

Better Digital Government - Policy Paper

Policy & Planning

Policy paper Better Digital Government - nearly 60 recommendations for the UK Government to enact urgent improvements

1237
0

1237
0

Understanding The Impact Of COVID-19 On Urban Mobility Trends

Cities & Mobility

The COVID-19 pandemic is having profound economic, social and political impacts across the globe. Its effects are spreading throughout the entire transport sector, and urban mobility is no exception. Read this report by the World Government Summit.