Government Experience

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1854
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Iceberg model

Policy & Planning

Learn about the theory and practice of Systems Thinking.

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1513
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Public Services Trends for 2021

Service & Experience

The COVID-19 pandemic has accelerated a number of digital and automation trends.

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1097
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Tech Moonshots: Big Ideas for a Brighter Future

Data & Technology

2020 was a year like no other in modern history. A once-in-a-generation pandemic caused widespread tragedy and upended much of daily life as we knew it.

1405
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1405
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Understanding The Impact Of COVID-19 On Urban Mobility Trends

Cities & Mobility

The COVID-19 pandemic is having profound economic, social and political impacts across the globe. Its effects are spreading throughout the entire transport sector, and urban mobility is no exception. Read this report by the World Government Summit.

1395
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1395
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14 tech trends to watch in 2021

Data & Technology

2020 was a more eventful year than anyone could have imagined. What will the next year hold? The Rest of World team picked top tech trends to watch out for in 2021.

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1915
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What a Government Services Global Index Could Look Like

Service & Experience

A Government Services Global Index can offer a guiding roadmap to improving customer satisfaction, lowering costs, and increasing citizen participation and trust in government.